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SHIPPING & RETURNS

SHIPPING POLICY

  • We process orders within 1-3 business days.

  • Shipping times vary based on location, typically 3-7 business days.

  • Tracking details will be provided once your order ships.

  • We are not responsible for delays caused by carriers or customs.

RETURN & EXCHANGE POLICY

Design Eraya takes pride in providing the best customer experience. If for any reason you are not satisfied with your purchase, we offer a straightforward return and exchange policy that can be registered within 15 days of purchase.

  • Items must be unused, unwashed, and in original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds are processed within 5-7 business days after approval.

We want you to feel confident shopping with us, knowing that your satisfaction is our priority. For any assistance, contact us at designeraya1417@gmail.com.

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